AOTO has a technology powerful technical team which has 28 experienced engineers. They engaged in series of drying projects since year 2000, more than 50% of the engineers has successful turnkey project experience in China and aboard. The technical team gained more than 180 patents in drying technology and drying machine design in the past 10 years. The projects related with primary fruit and vegetable processing, fruit and vegetable deep processing, spice processing, sea food processing, herb processing, pet food or feed processing, chemical material processing, construction material processing etc,. in many different fields. AOTO has established long-term cooperation relationships with some domestic leading companies in the drying industry field in the past years. We have had developed some countries of foreign markets, build good relationship with some foreign public company, big scale private companies in different fields.
AOTO TECH, which is an experienced and technology powerful company in China, we focus on drying technology R&D, series of drying machines manufacturing, drying processing line design and construction. AOTO headquarter locate in Hi-Tech Zone, Zhengzhou City. We have 6 divisions as below at present:
1- Drying test lab
2- Drying technology R&D center
3- Microwave drying machine factory
4- Conventional hot air drying machine and new heat pump drying equipment factory
5- Preparation machine factory
6- Stainless steel primary forming and processing factory
1- Various kinds of drying machine
2- Roasting machine
3- Fruit and vegetable equipment
4- Food, fruit and vegetable processing line
Primary fruit and vegetable processing, fruit and vegetable deep processing, spice processing, sea food processing, herb processing, pet food or feed processing, chemical material processing, construction material processing etc,.
We have had occupied more than 70% of date processing field, 15% Chinese herb processing field, we provide machines and service to more than 12 flower tea customers in China, more than 20 government project experience on agricultural products processing like chilli, mushroom, rice bran, apple, ginger, garlic, carrot, plum etc., we have had exported our machines to 16 countries in Asia, Europe, Africa, South America by now.
We have had developed agents in India, Indonesia, Thailand etc., more and more agency will be developed and they will growing together with AOTO stably step by step.
Pre-sales technical support
鈼?Solve various kinds of material drying problems for customer, not only about machine problem but also procedures problem. Provide drying test and drying procedures research and development. Technical communication before drying machine design and drying line deisgn.
鈼?Provide production line layout drawing based on drying project requirement with customers.
鈼?Provide reasonable offer and necessary service before confirm final contract.
鈼?The sales engineer organizes the P/O meeting and releases the production order, supervises the production work on behalf of the customer, guarantees the construction time and the equipment quality and reports the progress to the customer in time锛?/p>
Customer service commissioner to follow up the progress of production, arrangements for coordinated delivery, installation, commissioning, sale and other work锛?/p>
鈼?Timely provision of equipment before the installation of technical exchanges (installation site, upstream and downstream equipment docking)锛?/p>
鈼?To ensure the use of equipment to provide equipment commissioning, personnel training services锛?/p>
鈼?Equipment to provide one year warranty service regularly, life-long technical support锛?/p>
鈼?Service engineer who provide online communication, telephone communication in working time and off working time to meet different country鈥檚 customers working time requirements锛?/p>
鈼?AOTO will issue 鈥楽ervice record鈥?to customer before our engineer finished installation and commissioning service of every project, 鈥楾raining assessment鈥?,鈥?Training record鈥?will improve our service level and insure project successful. Customer can feedback every concern points to us, we will improve our machine design and our service accordingly.
鈼?To develop a sound after-sales service processes, to provide timely, fast, user-friendly after-sales service锛?/p>
鈼?And customers to establish strategic cooperative relations, resource sharing, to provide comprehensive supports.Tunnel Microwave Dryer